Customer Service

Customer Service Information

Thanks for taking the time to contact Hachette Book Group USA. We receive a great number of inquiries every day. Please see our contact information below.

Contact Us:

Telephone:
800-759-0190
Fax:
800-331-1664
Hours of operation:
8:30 to 5:30
Director of Customer Service:
Michael Curley, 617-263-1899
Address:
3 Center Plaza, Boston MA 02108.
Email:
Contact Us By Email
Webmaster: webmaster@hbgusa.com

Email Contact:

Order Fulfillment:
order.desk@hbgusa.com
Customer Service:
customer.service@hbgusa.com
Desk Copy Requests (with requirements):
gift.orders@hbgusa.com
International Customer Service:
cs.international@hbgusa.com

Payments:

Payments should be sent to:

Hachette Book Group USA
PO Box 8828, Boston, MA 02114

Hachette Book Group USA distributes books for the following publishers:

  • Harry N. Abrams Inc.
  • Innovative Kids
  • Microsoft Press
  • Phaidon Press
  • Chronicle Books
  • Time Inc. Home Entertainment
  • Arcade Publishing
  • MQ Publishing
  • Filipacchi Publishing
  • Weinstein Books